Personal Data Privacy Policy
PRIVACY STATEMENT – Hotel Antique Plovdiv
At the family-run Hotel Antique, we are committed to protecting your privacy and supporting a common policy of openness about how we collect, use, and disclose your personal information.
The purpose of this privacy statement is to inform you about the practices of Hotel Antique regarding the collection, use, and disclosure of personal information that may be provided through access to or use of our websites or hotel services and related products. By staying at our hotel and using the relevant products and services, or by visiting our website, you agree to your personal information being collected, used, and disclosed in accordance with the terms and conditions set out below.
This privacy statement explains how you can contact us if you have any questions or if you want to make changes or delete any personal data that Hotel Antique may have about you. We strongly recommend that you take the time to read the privacy statement.
Personal Information:
What personal information we collect:
Personal information may include at least some of the following:
• Contact information (such as name, address, email address, and phone number);
• Proof of identity (such as signature or passport number);
• Financial and payment/billing information (such as credit card number/expiration date and credit history);
How we use your personal information:
We use your personal information for:
• Booking and confirming reservations;
• Providing personalized interactive communication;
• Providing timely and reliable services;
• Everything necessary related to the administration of these services;
• Researching, developing, managing, protecting, and improving these services;
• Advising you on new products and services that may be of interest to you;
• Developing and maintaining our relationship with you and communicating with you;
• Your billing for using our products and services;
• Collecting unpaid debts;
• Assisting in the investigation of a violation of legal norms in relation to an emergency situation that threatens the life, health, or safety of an individual.
When we disclose personal information:
Except with your express consent, we will not sell, license, trade, or rent your personal information to other people.
We may share personal information with third parties and/or business partners who are committed to helping us provide services or perform one or more of the purposes described above.
Hotel Antique reserves the right to disclose personal information to third parties if a law, regulation, search warrant, subpoena, or court order legally requires and permits us to do so.
Hotel Antique also reserves the right to disclose and/or transfer personal data to a third party in the event of a planned or completed purchase, sale (including liquidation, realization, foreclosure, or seizure), lease, merger, or any other type of acquisition, sale, transfer, conveyance, or financing of all or part of the assets or shares of Hotel Antique, so that you can continue to receive the same products and services from third parties.
Knowledge and consent:
We collect personal information about you only when you voluntarily provide it to us. We usually seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before it is actually used (for example, when we wish to use the information for a purpose that could not have been identified in advance).
The type of request for your consent that we would require will largely depend on the sensitivity of the personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions, but within a reasonable time frame. If you wish to withdraw your consent, please contact us at office@hotelantique.bg. We will inform you of the procedures for withdrawing your consent.
We declare that we will not require your consent as a condition for providing a product or service, nor will we require consent for the collection, use, or disclosure of information beyond what is required by law.
Use and Disclosure of Information for Marketing Purposes:
Unless you have opted out of receiving marketing materials, we may use (but not disclose) your personal information to promote and market additional goods, services, and/or special offers from us or our business partners. If you have given us your consent to do so, we may also disclose your personal information (including your name, mailing address, and email address) to these partners so that they can send you promotional materials directly.
You may choose not to consent to our using or disclosing your personal information for direct marketing purposes by indicating your preferences by contacting us as described below (see “Contacting Us”).
Cookies:
Our customers should be aware that information and data may be automatically collected through the standard operation of our Internet servers and through the use of “cookies.” Information collected in this manner is not personal information.
Cookies are small text files that are used to facilitate constant user access. Cookies are not programs that burden the system or cause damage. In general, cookies work by assigning a unique number to each customer, regardless of the location of the assignment. If you do not want information collected through the use of cookies, a simple procedure in most browsers allows the customer to refuse or accept the cookie function.
How we protect your personal data:
We make every commercial effort to ensure that the personal data collected from you is protected from loss and/or unauthorized access. This protection applies to information stored electronically and on paper. Access to your personal information is limited to selected employees or representatives. In addition, we use generally accepted information security techniques, such as firewalls, access control procedures, and cryptography, to protect personal information from loss and/or unauthorized access.
Links to third-party sites:
The site may offer links to other third-party websites. You should be aware that the operators of linked sites may also collect your personal data (including information obtained through the use of cookies) when you link to their websites. We are not responsible for how these third parties collect, use, or disclose your personal information, so it is important to review their privacy statements before providing them with your personal information.
Retention and Storage of Personal Information:
Changes to this Privacy Statement:
Correcting or updating your information:
You can help us maintain the accuracy of your personal information by notifying us of any changes to it. You can contact us in any of the following ways and request access to or correction/update of your personal information:
E-mail: office@hotelantique.bg
Phone: +359 883 50 50 90
Contact us:
If you have any questions about this Privacy Statement or if you have reason to believe that we have not adhered to it, you can contact us at:
Address: 1a Vasil Aprilov Blvd., Antique Family Hotel, Plovdiv, Bulgaria
Телефон: +359 883 50 50 90